Privacy Policy
Last updated: May 2026
CallTaxee ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, mobile apps, reservation forms, and customer support channels, and how we use and protect that information.
Information We Collect
We may collect the following types of information when you use our services:
- Contact information — name, phone number, and email address
- Trip details — pickup and drop-off locations, date, time, passenger count, luggage, and vehicle preferences
- Payment-related information — billing details processed at the time of service (we do not store full payment card numbers on this website)
- Communications — messages you send via our contact form, email, phone, or chat assistant
- Technical data — IP address, browser type, and usage data collected through standard web analytics
How We Use Your Information
We use your information to:
- Process and confirm reservations
- Coordinate trips with drivers and partner operators
- Provide customer support and respond to inquiries
- Send service-related confirmations and updates
- Improve our website, apps, and service quality
- Comply with legal and regulatory requirements
Sharing of Information
We share personal information only as needed to provide our services — for example, with drivers, dispatch partners, and payment processors. We do not sell your personal information to third parties for marketing purposes. We may disclose information if required by law or to protect the rights and safety of CallTaxee, our users, or others.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the Internet is completely secure; we encourage you to use caution when submitting sensitive data online.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal data by contacting us at info@CallTaxee.com. You may opt out of promotional communications at any time by following unsubscribe instructions or contacting us directly.
Cookies
Our website may use cookies and similar technologies to improve functionality and analyze traffic. You can adjust your browser settings to refuse cookies, though some features may not work as intended.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or requests:
CallTaxee — 7172 Regional St #425, Dublin, CA 94568
Phone: 1 (888) 470-1885
Email: info@CallTaxee.com
See also our Terms of Service.